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Retail Logistics: Definition + Tips To Optimize Logistics for Retail

Our cloud based customer portal is the perfect solution for tracking our retail logistics projects together. It includes a transportation management system and a warehouse management system all rolled into one. Everything is fully trackable so you can locate your shipments and see their status in real time.

The result is better supply chain management and a logistics and transportation network optimized for the long haul. When selecting a retail logistics software company, it’s crucial to align your choice with your specific business needs and goals. Consider the strengths and weaknesses of each provider in relation to your retail operations to make an informed decision that best supports your logistics and supply chain management efforts.

Benefits of Using Retail Logistics Software

With the right technology, you can offer customers live order tracking via a dedicated portal. From the comfort of their own devices, your customers can see where the delivery truck is, where it’s headed, and what their live ETA is. Again, this is something that not all delivery optimization software solutions can handle. Really, it requires AI and machine-learning powered technology to understand how all of these factors will affect delivery times.

what is retail logistics software

This involves meeting them where they are, and giving them both the shopping and transportation options they want. Rather than manage your own warehouse and distribution, you can store inventory in a 3PL’s warehouse. When you receive an order online, the 3PL will pick the order, pack it, and ship it with a carrier like FedEx, UPS, or retail logistics software USPS. Countries continue to issue sanctions and regulatory changes on business and individuals, and they aren’t slowing down soon. The US, UK, and EU are considering tighter trade sanctions on Russia and other parts of the world like China, Asia, Africa, India, and South America, which will continue to impact business operations.

Manage Recurring Orders

Retail software is computer software, typically installed on PC-type computers post 2005, delivered via the Internet (also known as cloud-based). Traditionally this software was delivered via physical data storage media sold to end consumer but very few companies still provide their software using physical media. The software is typically sold under restricted licenses (e.g. EULAs) or in the case of cloud-based software sold as a Software-as-a-Service (SaaS) model. For example, the world has witnessed the global pandemic, which affected retail logistics, making it challenging to access internationally sourced goods. Some businesses would also have their fair share of the current Russian-Ukrainian war, mainly if they source goods there.

Please use a recent browser (Google Chrome, Firefox, Edge, …) to enjoy a better viewing experience and all the features of the website. Easyship’s free fulfillment checklist provides a proven step-by-step so you can ship at scale without the guesswork. In the fast-moving world of consumer goods, logistics represents a critical competitive factor. 94% of surveyed manufacturers report concerns about their existing supply chain. According to the Pitney Bowes Parcel Shipping Index, in 2017, 13 major countries generated almost $280 billion in parcel revenue. Helps make the best out of bad situations by simplifying accident processing, insurance claims, lost freight or other incidents.

Build customer trust

Embedded data platforms enable the connection and integration of data by utilizing features that are already included in the solution. In order to achieve customer expectations for quick, economical delivery, every step of the logistics process should be streamlined. Retail logistics encompasses anything that has to do with the combination of retail and logistics.

  • However, it is a delicate part of any eCommerce business that helps brands achieve a high loyalty level from their customers.
  • Shipping is expensive, orders are backed up, and brands are losing production time due to global disruptions.
  • Countries continue to issue sanctions and regulatory changes on business and individuals, and they aren’t slowing down soon.
  • For instance, instead of viewing procurement as a separate part of your supply chain logistics, think of it as the first (and the most critical) stage of logistics management.
  • Retail logistics also has to deal with reverse logistics (Returns) and last mile delivery that may not be as prevalent in other types of logistics.
  • For example, logistics manages the transportation of coconuts from a Hawaiian farm to a grocery store in Montana.

The global supply chain is the engine that makes this all possible and — for companies in the retail sector — retail logistics is the key to effectively managing the flow of goods from suppliers to consumers. ShipBob is a technology-driven 3PL that operates an international fulfillment network to store inventory and pick, pack, and ship orders across channels. ShipBob combines logistics technology and automation with leading fulfillment processes to improve the customer experience and optimize shipping. In many cases, DTC brands will outsource retail logistics to a third-party to save on time and costs. Retail logistics involve all the inbound and outbound processes that result in the flow of finished goods from a business to the end user.

Type #2: Trucking Software

Digital inventory solutions may assist multichannel shopping, enabling firms to grow across channels while maintaining complete visibility of their supply chain. Increased order accuracy, quicker fulfillment and the capacity to trace inventory across distribution centers are all benefits of integrating a digital inventory system with a warehouse automation system or 3PL software. End-to-end retail supply chain and logistics platform that enables omnichannel fulfillment, drives high-levels of operational efficiency, and seamless communications for an omnichannel and delightful customer experience.

what is retail logistics software

This feature gives everyone from manufacturers and businesses at the corporate level to owners of a specific location of a business and individual buyers access to the real-time status of any order or driver. By consolidating all these details into one convenient portal, your business can quickly and conveniently find any specific piece of information right when you need it. Fleet management businesses will have more of a focus on local transportation rather than long-haul. Usually, these businesses deal with shorter driving distances, so efficient route planning is a must. They also have strong asset management features that cover preventive maintenance on their vehicle fleet. Automation within your logistics process can also help make your business become more predictable.

Lack of Inventory Visibility

The digital twin helps you make the right decisions to ensure smooth transport processes and perfectly sync internal and external logistics. For chemical managers, this means making production and logistics more profitable. Ensure the efficient flow of goods, reduced costs, enhanced customer satisfaction and timely operations with intelligent logistics. We level up your supply chain management capabilities with the technological edge of a global company. Since most logistics operators serve third parties on a contract basis, freight brokerage software needs to manage the business aspect, too.

what is retail logistics software

Can also be used to identify potential areas to mitigate risk—for example, analyzing driver history or hazmat practices. Leverage multi-echelon optimization, information sharing, and collaboration to drive visibility, alignment, and adaptability across your entire value chain. Provides quick and high level ROI, and on the top of that, open our eyes with a wide vision to help decision making on each level of the supply chain. Understanding every warehouse archetype, developing critical use cases, and improving existing ROI before the work begins are key to warehouse automation success.


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